Utility Billing

The City of Faribault provides water and sewer services. Utility Billing account information can be obtained by contacting City Utility Billing at 507-333-0392 from 8:00 am until 5:00 pm, Monday through Friday. Residents are billed on a monthly basis for water, sewer and storm water utilities.

Utility Rates

Utility Rate Sheet (pdf)

Application For UTILITY SERVICES

APPLICATION FOR UTILITY SERVICES (pdf)
Complete and print the form, sign and date,and then mail or drop off at City Hall for processing.

Snowbirds

Are you leaving town for an extended period? Please complete the following form in order to have your utility bill forwarded to another address: SnowbirdVacation Form (pdf)

How to pay your water bill

By Mail

You may mail it to City of Faribault, 208 1ST Ave NW, Faribault, MN 55021. Or you may drop it off at City Hall on second floor, or by using the silver drop box located on the north side of the City Hall building (not the blue mailbox).

By Credit Card, Debit Card, or Electronic Payment


Now you can pay your utility bill with a credit card, debit card, or an electronic payment from your checking or savings account. There are no checks to write, no stamps to buy, and no fee to use the service! It's free, fast and easy to do.

Q. How do I make a credit card, debit card, or electronic payment from my checking or savings account?
A. It's easy. Simply click here and you will be taken to the City of Faribault’s online payment page. You will need to register once before you can use the login screen to make a payment. (For subsequent payments, you will only need to login.)

Q. What information do I need to register?
A. You will need to provide the following:
Your Last Name or Business Name
Your Utility Account Number
E-Mail Address
And you will need to choose a password

Q. What if I don’t know my account number?
A. Call Utility Billing at 507-333-0392 for assistance.

Q. After I register and login, what account information will I be able to see?
A. You will be able to see your water usage, current charges, payment history, and any balance owed. You can also manage your account profile.

Q. I’ve made a payment, so when will the payment be posted to my account?
A. Payments will be posted to your utility account within minutes of submitting your payment.

Q. How can I be sure my City utility bill has been paid?
A. You can verify your payment by logging back in to your City utility billing account. Your monthly credit card or bank statement will reflect the amount of your payment made to CITY OF FARIBAULT, FARIBAULT.

Q. What if I have a question about my bill?
A. Simply call Utility Billing at 507-333-0392.

Q. Is there a charge for this service?
A. No. There is no charge to make a payment through the City of Faribault website.

Click here to view and pay Utility Billing online.
Click here to view Utility Billing Online Payment Instructions. (pdf)


Automatic Payment Plan

Now you can pay your utility bill from your checking or savings account automatically – no checks to write, no stamps to buy or late payments. It's free, fast and easy to do.

Q. How do I sign up?
A. It's easy. Simply complete and return the authorization form (below) and include a voided check (for checking accounts) or deposit slip (for savings accounts).

Q. How soon will the Automatic Payment Plan start?
A. It usually begins the week after we receive your authorization. Please continue to pay your bill as usual until the message "Auto Withdrawal – Do Not Pay" appears on your bill.

Q. How can I be sure my bill has been paid?
A. Your monthly bank statement will clearly reflect the automatic payment, and your next billing will also include a debit for the amount of the billing on it. Payment will be posted on the due date listed on your bill.

Q. What if I have a question about my bill?
A. Simply call Utility Billing at 507-333-0392.

Q. Is there a charge for this service?
A. No. The City does not charge you for automatic payments.

Q. What if I change banks or accounts?
A. Just call us at 507-333-0392 and we will send you a new authorization form to complete.

Utility Billing Payment Authorization Form (pdf)

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