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1. My sewer is backing up, where do I call?

During normal business hours call the Public Works Department at 507-333-0361. During non-business hours call non-emergency dispatch at 507-334-4305.

2. The storm water catch basin near my home is causing the water to back up. What should I do?

The city staff cleans catch basins on a regular basis after large storm events or prior to hydrant flushing. Do not put yourself in any danger. If you are able to use a rake or another object to help move the blockage and restore the flow of water you may do so. Otherwise report it to the Public Works Department.

3. I have a sump pump in my basement. Where can I legally discharge the water?

It is a violation of Minnesota state laws to discharge the water into the city's sanitary sewer system. You may check with the Public Works Department to see if a tile line is installed behind the curb of your property where you may connect. Otherwise you will have to discharge the water onto your yard. Faribault City Code