FAQs

Where do I report a malfunctioning streetlight, pothole, missing street sign or a semaphore that is malfunctioning?: On weekdays, call the Public Works Department with the location of the problem. A work order will be issued and the proper department will be notified. On weekends malfunctioning semaphores need to be called into Police Dispatch at 507-334-4305.

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Public Works: Streets/Sidewalks

1. We are planning to do some landscaping in our yard. Who do we call to locate buried phone, electrical or TV lines, or public utilities?: State law requires that you contact Gopher State One-Call at least two days in advance of any excavating. It is a free service. You can contact them at 1-800-252-1166 or visit their website for further information. Gopher State One Call

2. Who is responsible for sidewalk maintenance and repair?: The owner of any property within the city abutting a public sidewalk shall keep their sidewalk in repair and safe for pedestrians.

3. Where or to whom do I report a stop or yield sign that is obstructed by trees or bushes?: Report the location of the obstruction to the Public Works Department at 507-333-0361.

4. Where do I report a malfunctioning streetlight, pothole, missing street sign or a semaphore that is malfunctioning?: On weekdays, call the Public Works Department with the location of the problem. A work order will be issued and the proper department will be notified. On weekends malfunctioning semaphores need to be called into Police Dispatch at 507-334-4305.

5. I feel we need a stop sign in our neighborhood. What is the process to obtain one?: Fill out the Traffic Study Form on the Public Works Department's Streets page and send your written request to the Public Works Department stating where and why you feel the need. You may also fax your request. (Address and fax number are on the right side of this page.) A traffic study will be conducted and you will be notified of the result. Traffic Study Form (PDF)

6. Does the City provide dust control for gravel roads?: No, the City does not provide this service. However, the City uses the same procedures as Rice County. Residents interested in dust control will need to contract with an independent dust control firm. Currently, the County uses Dustcoating, Inc. from Maple Plain. Residents can contact Stan at 952-894-0012. Homeowners are billed directly for the service. Once the homeowner has scheduled dust control they need to contact the City so that road grading can be coordinated.