What information do I need to register?
You will need to provide the following:
- Your last name or business name
- Your utility account number
- Email address

In addition, you will need to choose a password.

Show All Answers

1. How do I set up utility services?
2. How do I make a credit card, debit card, or electronic payment from my checking or savings account?
3. What information do I need to register?
4. What if I don’t know my account number?
5. After I register and log in, what account information will I be able to see?
6. I’ve made a payment, so when will the payment be posted to my account?
7. How can I be sure my City utility bill has been paid?
8. What if I have a question about my bill?
9. Is there a charge for this service?
10. How do I sign up for the automatic payment plan?
11. How soon will the automatic payment plan start?
12. How can I be sure my bill has been paid?
13. What if I have a question about my bill?
14. Is there a charge for this service?
15. What if I change banks or accounts?